Reference

91culb Privacy Policy for India

Your privacy choices cover account creation, lobby access, UPI, Paytm, PhonePe wallet records, cookies and device checks in one clear policy.

Account dataCookie controlsUPI recordsPrivacy requests

Explore the Lobby Read FAQ

What This Privacy Policy Covers

91culb Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy explains how we collect, use, store and share data connected with your 91culb account, including sign-in details, wallet activity, payment reference IDs, device signals, support chats and cookie choices. We use these details to run your account, verify requests, process deposits and withdrawals, protect

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the wallet, respond to support issues and meet legal duties that apply to us. Access and eligibility depend on local law and are available where local law permits. We do not sell your personal data. Limited data may be shared with payment partners, fraud checks, hosting
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services and support tools only when needed for the account purpose described here. You can ask us to correct data, restrict certain uses or request deletion where the law allows it.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Three Ways To Reach Privacy Support

Privacy questions should reach the team that can check account records, payment references and device activity without asking you to repeat sensitive data in open chat. Use the channel that matches your request, and include your account name plus the date range involved. We may ask for verification before we discuss, change or delete account details.

Team online

Account Help Desk

Send privacy requests through the account help area when you can sign in. We can match your message to wallet records, login history and support chats without asking for full payment details again.

Email Privacy Contact

Email us if you cannot access the account or need a written record of your request. Share your registered mobile number, account name and request type, but do not send card images or passwords.

Wallet Query Route

For UPI, Paytm, PhonePe or Google Pay privacy questions, include the transaction reference and date. We use those details to locate the payment record and answer only after account checks.

DATA CARE

Six Controls Behind Your Data

Our privacy work is tied to account security, payment checks and support accuracy.

Account Profile Data

We collect the details you provide during account setup and later edits, such as name, mobile number and login credentials.

Payment Record Use

UPI, Paytm, PhonePe and Google Pay references help us match deposits, withdrawals and refund checks to the right account.

Cookie Choices

Cookies and similar tools keep you signed in, remember language choices and help us detect repeated failed access attempts.

Device And Login Signals

We may record IP address, device type, browser, location signals and login time to protect your account.

Retention Periods

We keep account and wallet records only for as long as needed for service, dispute handling, security checks and legal…

Change Requests

You can ask us to correct account details, update contact data or consider deletion where law allows.

Privacy Questions Before You Join

Use these answers to understand how the policy applies to your account before you enter the lobby or send any payment request. They explain what we collect, how we use it, how to contact us and what happens when you ask for access, correction or deletion.

It covers data linked to your account, including sign-up details, login records, device signals, wallet activity, payment references, support messages and cookie choices. It also explains why we collect each type and how you can contact us.

We store transaction references, status updates, timestamps and related account links so deposits, withdrawals and queries can be matched accurately. We do not need your UPI PIN, Paytm password or PhonePe password.

Yes. Send a privacy access request from the account help area or by email. We verify account ownership first, then share the data we can provide under applicable law and security requirements.

Contact support with the field that needs correction and any proof we reasonably need. After verification, we update eligible account details and may keep a record of the change for security and dispute handling.

Yes. Cookies help maintain login sessions, remember preferences and detect unusual account activity. You can adjust browser settings, but blocking essential cookies may prevent secure sign-in or interrupt account functions.

You can request deletion where the law allows it. Some wallet, dispute, security or legal records may need to remain for a required period, and we will explain any limit that applies.

Use the account help area when you can sign in, or email us if access is not available. Include your account name, registered mobile number and request type, but never share passwords.

91culb Privacy Policy for India

Three Ways To Reach Privacy Support

Account Help Desk

Email Privacy Contact

Wallet Query Route

Six Controls Behind Your Data

Account Profile Data

Payment Record Use

Cookie Choices

Device And Login Signals

Retention Periods

Change Requests

Privacy Questions Before You Join

01 What personal data does this Privacy Policy cover?

02 How do UPI, Paytm and PhonePe details appear in my privacy record?

03 Can I ask to see the data linked to my account?

04 How can I correct wrong account details?

05 Do cookies affect my privacy choices?

06 When can my data be deleted?

07 Who should I contact for privacy concerns?

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